Terms Of Service

Please read our policy carefully

This policy represents the Terms of Service in its entirety and will be applicable to all your transactions as a ‘Customer’ with ‘esma.solutions’ as a whole. This policy supersedes any oral promises made by esma.solutions or its staff. If you as a customer have reached an agreement with any of esma.solutions’s official representatives, please make sure they are provided in writing; else they will not be considered valid. Please read these terms of service in entirety and carefully before you buy any of our service(s). By buying any of our service(s) you expressly imply that you are bound by the terms listed herein.

General definitions: ‘We’, ‘Us’, ‘Provider’, ‘Company’ or ‘Esma’ represent esma.solutions. ‘You’, ‘Your’, ‘Client’, ‘Customer’ and ‘Member’ represent a person or entity who buys services from us.

Content storage and backup policy: All the contents stored on our server(s) by the customer(s) are at the sole risk of customer(s) and Esma does not have any liability towards keeping the backups of such content. It is the responsibility of the customer to take regular backups of the content stored on the server(s).

Service Delivery: In general, will manually activate your service within 72 hours after confirmed payment, be patient.

Cancellations: An invoice reminder is sent to the customer 7 days before the due date. If no payment has been made, the service will be wiped of all data due to customer privacy and safety. Restoring any lost data is absolutely not possible.

Payment disputes, chargebacks and refund: All payments for services or fund deposits are final. We do not refund, never. In some cases of non-fonctional services, refund in terms of credit which can be used for later purchases can be made. Depending on the case we might as well make a fund refund back to payment wallet. All cases are decided by admin and you need to open a ticket for any trouble.

Limitation of liability: Esma cannot be held liable for any indirect, incidental, punitive, disruptive or other consequential damages including but not limited to loss in profits, damages related to corruption or deletion of files/website contents, e-mail data and database contents arising out of or in relation to this agreement or your use or inability to use Esma services due to any reason regardless of whether the customer is in contract or not even if we are informed/advised of any such possible damages in advance.

Amendments to terms of service: Esma may, at its sole discretion, without any prior notice amend/modify this agreement from time to time as it may deem fit. Modified Terms of Service will be placed on the website esma.solutions and those terms will come into force immediately for all existing and future customer(s). All previous terms would be superseded in such cases.

Termination of Service

Esma reserves the right to terminate your access to an individual server or the entire Service at any time. Examples of when your access may be terminated include :

  • Breaking Esma’s Acceptable Usage Policy (detailed below)
  • In the event of a payment dispute or chargeback
  • If continued access to your server is preventing other Esma users from using the Service (Resource Hogging)
  • Your server expires due to nonpayment
  • Your bandwidth usage far exceeds your stated limit and attempts to correct it with you have failed

Acceptable Usage Policy

Esma doesn't monitor what you do on your server, as long as it abides by these guidelines :

  • No outgoing E-mail spam or anything that will upset Spamhaus
  • Child porn
  • Drugs or weapon stores or such
  • Terrorism or promoting hate speech in any form.
  • Mass Mailing on our service
  • Spamhaus - Spam Causing Blacklisting of an IP at www.spamhaus.org for Malicious Activity
  • DoS Source - Source of Denial of Service Attack
  • Tor exit relays and those types of services are fine, so long as you don't exceed your monthly bandwidth.

Deposits

With Esma’s Deposit system, please make sure to send the correct amount if less than the desired amount is sent the system will automaticly detect the payment as lower and credit to the lower decimal.

Please think before making a deposit, you won't get a refund if you choose to not buy.

If there is an issue with your deposit, please send us a ticket containing your transaction ID ( TX blockchain if cryptocurrency ).

Activities Esma takes no responsibility for, and will not be liable for, the traffic nor the activities (legal or illegal).

Keep our IP’s clean, don’t get us blacklisted and don’t get us any claims.