FAQ

Frequently Asked Questions

You got questions? We got answers!
Why choose Esma
Esma is quality, PERIOD! Esma will not work with low-quality service providers. We will not work with old, outdated, or scrap metal hardware. We tailor our customers' needs with everything we do. Unlike other providers, we know and acknowledge that it's the customers that make this all possible and we strive for optimal performance and support 100% of the time.
You may choose which product you would like to purchase and as you proceed through checkout you will be prompted to create your account.
If you have not finalized your order (not yet created an invoice), you can simply close your open browser tab.
After you sign up, you will be directed to the client panel. This page/link is your client area and you can then see your personal services listed there. You may click and view the details of that service.
  • Child porn
  • Drugs or weapon stores or such
  • Terrorism or promoting hate speech in any form.
  • Mass Mailing on our service
  • Spamhaus - Spam Causing Blacklisting of an IP at www.spamhaus.org for Malicious Activity

    • In other situations, everything is individual. Some projects cause a lot of problems, other - a few. If your server will receive a huge number of abuses that do not comply with the original agreements, we can reconsider the conditions of our cooperation and raise the price. It is recommended to contact us before placing an order if you think your project can cause issues.

    Please check our Terms Of Service for more details.

  • Cryptocurrency
  • Bank Transfer

    • Automatic Gateways works with Bitcoin, Monero, Ethereum and Litecoin, if you wish to pay with other cryptos please contact an administrator from the support section of the website

    The literal definition of offshore hosting that we recognize is the process of your hosting your data in a different country other than your own. However, there are more characteristics to offshore hosting, which we’ll outline below.

    1) Offshore hosting providers value data privacy of their customers immensely, and the laws of the country in which it is located reflect this value as well – it doesn’t permit corrupt or non-corrupt entities from retrieving data to serve their benefits at the cost of clients’ privacy in any form.

    2) Offshore hosting providers have a more flexible content policy, which does not violate the laws of a democratic, first-world country. For example, we allow the expression of one’s political views in a country where freedom of speech is not tolerated, or sharing sensitive and relevant information in a country where freedom of press is not permitted.

    Our offshore hosting solutions are mean:

    1) for those who wish to host their data outside of their own country.

    2) for those who do not want their data or identity shared with third parties.

    3) for those who want to express themselves through freedom of speech.

    4) for those who want to host streaming websites, etc.

    This doesn’t mean that you can engage in illegal activities, which we strictly forbid. This includes, but is not limited to, spam, phishing, and fraud. We’ll immediately close your account and blacklist all your labels. To see the full prohibition list, click here.